Federal Ombudsman Ejaz Ahmad Qureshi said the number of complaints received by his office was likely to touch the by the end of current year . The upsurge in registration of complaints was a true reflection of public trust and confidence in the institution, he said .
He reiterated that the Wafaqi Mohtasib Secretariat worked as a poor mans court . The informal resolution of disputes mechanism was being widely welcomed by the complainants from KP as in practice the system was similar to jirga system which had been in practice in their society for years .
The ombudsman called upon the regional heads of government agencies to depute focal persons to represent their departments during the hearing processes at the hearing process at the wafaqi mohtasIBs offices so that proper implementation was ensured and justice dispensed expeditiously .
He added that the informal resolution was being welcomed by complainants in KP as the system is similar to the system . The Ombudsman said the system had been similar to Jirga System which has been in use in KP for years for years. The system was in use for years, he added .
The system is in use of focal persons as a focal persons in the hearing procedures at the hearings of their departments. Mr Qureshy called on the regional chiefs of government departments to deputing focal people to depote focal persons to represent their agencies to provide their departments to the hearing proceedings.
The Ombundundundus. The ombunduah.
